0

Discussion topic: New iPhone not receiving texts from Android

Reply
This message was authored by VeeF16 This message was authored by: VeeF16

New iPhone not receiving texts from Android

I have switched from Samsung on Vodafone to iPhone on Sky. Everything seemed to be working fine and my number has ported over, however, I've discovered that I'm not receiving texts from Android phones. I can text them but I'm not receiving replies. Have tried network reset and checked that my ported number is in settings. Any ideas how to fix this? Thanks

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: New iPhone not receiving texts from Android

Posted by a Superuser, not a Sky employee. Find out more

So this can be investigated you will need to call Sky and the free number to call them on is just 150 as I should imagine they will need some examples so they can be past into the relevant team to look into for you.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
VeeF16
Topic Author
This message was authored by VeeF16 This message was authored by: VeeF16

Re: New iPhone not receiving texts from Android

Thank you

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion