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Discussion topic: New daya plan

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This message was authored by MRS-EIDRAH This message was authored by: MRS-EIDRAH

New daya plan

I've just switched to a new higher data plan nad I've been sent a new SIM card. Do I need to use this? I just wanted extra data, not necessarily a new SIM/number. Any advice greatly appreciated. 

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This message was authored by 63johnw This message was authored by: 63johnw

Re: New daya plan

Posted by a Superuser, not a Sky employee. Find out more

Hi @MRS-EIDRAH  if you just changed your mix via your account to a different plan on your existing sim then you shouldn't need a new sim. However if you have been sent a new sim then that would look like you have ordered an additional sim which will have a new number. If you look in your account are two sims now showing ? If you want the new plan on your old sim then you would need to port your old number to a different network on PAYG then port it back to the new sim. 





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