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Discussion topic: New Sim Query

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Tim1985
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New Sim Query

‎19 Oct 2023 04:10 PM - last edited: ‎19 Oct 2023 04:35 PM by Community Manager

I have received my new sim but i need one with a new number?

 

Moderator note: Amended topic title to reflect query

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caesarome
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Superuser
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Re: Bosbury

‎19 Oct 2023 04:14 PM

Posted by a Superuser, not a Sky employee. Find out more

Did you order a replacement sim or a new sim ?

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Tim1985
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Re: Bosbury

‎19 Oct 2023 04:33 PM

A new sim ? 

 

But it has no new number with it ? 

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GD1
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Re: Bosbury

‎19 Oct 2023 04:34 PM

Posted by a Superuser, not a Sky employee. Find out more

@Tim1985  Have you activated the sim?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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Tim1985
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Re: New Sim Query

‎30 Mar 2024 08:30 AM

No as I need to phone sky as I will only need 1 SIM with sky now 

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caesarome
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Re: New Sim Query

‎30 Mar 2024 10:07 AM

Posted by a Superuser, not a Sky employee. Find out more

If you had two sims and you didn't activate the other one it will have been cancelled by now as you have 30 days to do it and it has been more than this since you posted on here last year about this.

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Tim1985
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Re: New Sim Query

‎01 Apr 2024 09:42 AM

How do I find my invoice number ?

 

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caesarome
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Re: New Sim Query

‎01 Apr 2024 10:03 AM

Posted by a Superuser, not a Sky employee. Find out more

Try your message centre:

 

https://messages.sky.com/message-centre

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