New SIM, (only) incoming calls cutting off immediately. Handset configuration.

[watsthewonderdog]

Incoming call flashes up and disappears.

Also had the following message, no idea what it means nor what I should do:

SkyMobileUK will send handset configuration for the following services; MMS GPRS and Internet Browsing GPRS. Please accept any settings. If asked for a PIN, please use 1111
Copy 1111

[caesarome]

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@watsthewonderdog wrote:

SkyMobileUK will send handset configuration for the following services; MMS GPRS and Internet Browsing GPRS. Please accept any settings. If asked for a PIN, please use 1111
Copy 1111

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There should be some settings sent through to your phone which you need to accept so that your phone is updated to work on the Sky mobile network.

[watsthewonderdog]

Not heard any more about the 'Handset Configuration',  still no wiser!

Incoming calls cutting off immediately. Outgoing calls and outgoing and incoming texts work.

[caesarome]

@watsthewonderdog 

You could try ordering a replacement sim to see if that helps so if this link doesn't work:

https://www.sky.com/productsettings/mobile/sim/x/replacement-sim

If you can't then will have to contact Sky, perhaps via social media as there are links at bottom to their sites.