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Discussion topic: Need to change from a sim to an ESIM

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Avatar for Jess138
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This message was authored by: Jess138

Message posted on ‎08 Feb 2025 07:53 AM

Need to change from a sim to an ESIM

Hiya, 

im locked out of my sky account im just trying to change from a sim to an e sim as my daughters new phone doesn't support her sky SIM card . 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎08 Feb 2025 10:08 AM

Re: Need to change from a sim to an ESIM

Posted by a Superuser, not a Sky employee. Find out more

@Jess138 

What do you mean by you are locked out of your account, what is happening ?

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎08 Feb 2025 10:12 AM

Re: Need to change from a sim to an ESIM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jess138  which phone does she have ? Did she get it from sky ? 

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