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Discussion topic: Need to cancel an order as moving house

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This message was authored by: Mike348

Need to cancel an order as moving house

Hello, we have ordered a new IPad 2022 which is unfortunately on back order. We do however move house in less that 7 days so we will no longer be in residence to receive the item. Can we cancel the order and create a new order once we have moved into the new address with our sky account and details? 

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This message was authored by: Daniel0210

Re: Need to cancel an order as moving house

Posted by a Superuser, not a Sky employee. Find out more

@Mike348 

Yes. Call Sky to cancel the original order but remember that ordering again once you've moved will involved further credit checks. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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