Discussion topic: Need sky to contact me
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Message posted on 05 Feb 2025 03:48 PM
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Need sky to contact me
I need sky to contact me I phoned them a few days ago and was waiting just over an hour to actually speak to someone, now they are going to make the same issue for me on the 11th concerning a payment from my bank account, is there such a thing as a call back?@skycustomerservices
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Message posted on 05 Feb 2025 03:54 PM - last edited: 05 Feb 2025 03:56 PM
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Re: Need sky to contact me
@Winch22 Sky won't and can't contact you in response to a community post as no one at Sky will know who you are from your login.
Also you're not tagging Sky customer services, you will need to call if you wish to discuss your account and wait in the queue
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 05 Feb 2025 03:55 PM
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Re: Need sky to contact me
Sky won't call you. You will need to initiate contact.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 05 Feb 2025 04:03 PM
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Re: Need sky to contact me
What is your billing issue ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 05 Feb 2025 04:10 PM
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Re: Need sky to contact me
So I did a mobile swap and they took the remaining fee of my swapped phone £266 out my bank account which left me with very little in my bank to last me the rest of the month, they told me to contact my bank and they would recall that money back which they did and sky said for me to pay the remainder as extra payments till paid off but I just had email to say they have tried to take that £266 again and couldn't so they are going to try again on the 11th!
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