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Discussion topic: My son keeps getting texts from a number 85222 but I’m getting charged £1.50 every time on my bill

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This message was authored by Reb3wil This message was authored by: Reb3wil

My son keeps getting texts from a number 85222 but I’m getting charged £1.50 every time on my bill

My son is getting texts from 85222 and they are charging 1.50 a time how do I stop them 


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: My son keeps getting texts from a number 85222 but I’m getting charged £1.50 every time on my b

Posted by a Superuser, not a Sky employee. Find out more

@Reb3wil  You should be able to reply with STOP, this will normally stop any future texts, all text providers should give this option.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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This message was authored by GD1 This message was authored by: GD1 Answer

Re: My son keeps getting texts from a number 85222 but I’m getting charged £1.50 every time on my b

Posted by a Superuser, not a Sky employee. Find out more

@Reb3wil  You should be able to reply with STOP, this will normally stop any future texts, all text providers should give this option.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My son keeps getting texts from a number 85222 but I’m getting charged £1.50 every time on my b

Posted by a Superuser, not a Sky employee. Find out more

@Reb3wil If you check the whocalledme website and enter the number you'll see some info on it and how to hopefully stop them and the charges. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Fuel+pump This message was authored by: Fuel+pump

Re: My son keeps getting texts from a number 85222 but I’m getting charged £1.50 every time on my b

Any help with this? 
My son is being charged of this number, spend cap is zero how do I stop it?

This message was authored by 63johnw This message was authored by: 63johnw

Re: My son keeps getting texts from a number 85222 but I’m getting charged £1.50 every time on my b

Posted by a Superuser, not a Sky employee. Find out more

Hi @Fuel+pump  have a look here for help. 

https://psauthority.org.uk





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
This message was authored by GD1 This message was authored by: GD1

Re: My son keeps getting texts from a number 85222 but I’m getting charged £1.50 every time on my b

Posted by a Superuser, not a Sky employee. Find out more

@Fuel+pump  Please see replies above.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by OMRO This message was authored by: OMRO

Re: My son keeps getting texts from a number 85222 but I’m getting charged £1.50 every time on my b

85222 is DealAlerts club go to their website and at the bottom of the front page at cancel your subscribtion add your mobile number and unsubscribe. 

I had the same situation I never subscribed ; all the messages premium charge are without number so you can not block them , I sent a complaint to O2 and sent an email to report  to phishing.gov.uk because is not acceptable to be a member to this club if I did not subscribe ( I did not received emails either of confirmation of this membership ) and my advice is to subscribe to https://www.tpsonline.org.uk with your numbers ( mobile and landline so no surprises in the future )

Good luck

This message was authored by OMRO This message was authored by: OMRO

Re: My son keeps getting texts from a number 85222 but I’m getting charged £1.50 every time on my b

85222 is DealAlerts club go to their website and at the bottom of the front page at cancel your subscribtion add your mobile number and unsubscribe. 

I had the same situation I never subscribed ; all the messages premium charge are without number so you can not block them , I sent a complaint to O2 and sent an email to report phishing.gov.uk because is not acceptable to be a member to this club if I did not subscribe ( I did not received emails either of confirmation of this membership ) and my advice is to subscribe to https://www.tpsonline.org.uk with your numbers ( mobile and landline so no surprises in the future )

This message was authored by Jantavia This message was authored by: Jantavia

Re: My son keeps getting texts from a number 85222 but I’m getting charged £1.50 every time on my b

I've emailed because texting stop doesn't work

so far this month we've been charged £4-50

I think my nephew has clicked on something online without knowing

its a premium number 

 

@tap2bill.com put customer.service in front as sky won't allow me to put an email address in the post

 

They request this information

 

  • Your mobile number
  • Your network operator
  • The 5-digit shortcode the messages are from
  • The date and time of the last message
This message was authored by Jo+S+Lincs This message was authored by: Jo+S+Lincs

Re: My son keeps getting texts from a number 85222 but I’m getting charged £1.50 every time on my b

I have had the same issue and was signed up via a scam when I thought I was pairing ITV X app to the tv. I blocked the number and thought this would solve the issue only to be billed £4.50 a week, totalling up £18 over the month even though I'd had no texts due to being blocked. Sky advised to set a £0 cap on spending so no extra charges could be made but I'm still wanting to get rid of it in case I need to remove the cap for data roaming abroad etc. I tried to set reply STOP to number but can't do this with spend cap (even changing yo £1 or £2) so who knows how much they'd charge you for this. There is a helpline you can call but I feel this could also end up charging you a fortune. 
I have  just received another text from them and managed to find the website with the unsubscribe option at the bottom which I'd previously not been able to find-I've done this now so hopefully it will stop it (I have had a message from them to say they will so fingers crossed). This address was:  https://dealalerts.club/

Hopefully this will help someone else get sorted 🤞🏻

Horrible company scamming people! 

This message was authored by JONESUSAN40 This message was authored by: JONESUSAN40

Re: My son keeps getting texts from a number 85222 but I’m getting charged £1.50 every time on my b

Put a cap on premium services

This message was authored by MaryF5630 This message was authored by: MaryF5630

Re: My son keeps getting texts from a number 85222 but I’m getting charged £1.50 every time on my b

How do I do that?

This message was authored by caesarome This message was authored by: caesarome

Re: My son keeps getting texts from a number 85222 but I’m getting charged £1.50 every time on my b

Posted by a Superuser, not a Sky employee. Find out more

 

@MaryF5630 

 

Spend Cap settings information and a link to can be found here:

 

https://www.sky.com/help/articles/sky-mobile-spend-caps

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This message was authored by JONESUSAN40 This message was authored by: JONESUSAN40

Re: My son keeps getting texts from a number 85222 but I’m getting charged £1.50 every time on my b

Call sky and have them blocked. I had same problem. I called O2 and they blocked them.

This message was authored by Duartcar This message was authored by: Duartcar

Re: My son keeps getting texts from a number 85222 but I’m getting charged £1.50 every time on my b

Apparently, I stopped it. I sent a message to 85222 with STOP and I received they're scripted reply message of cancelation confirmation. I'll come back if it doesn't work.

 

Thank you all for your messages this topic was quite useful to get insight on this fraudulent scheme

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