0

Discussion topic: My roaming passport activates for no reason

Reply
This message was authored by Grace0508 This message was authored by: Grace0508

My roaming passport activates for no reason

Im currently in Cyprus and althought i did make a phone call therefore activiating my roaming passport. Its activated a further two times even though i javent made/received calls or texts. I know i can turn my roaming off but im not against receiving a phonecall if there is an emergency at home but it seems to have a mind of its own and activates without my requesting it. Any ideas or advice if i will be able to get the charges reimbursed??? Thanks in advance 

Reply

All Replies

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: My roaming passport activates for no reason

Posted by a Superuser, not a Sky employee. Find out more

@Grace0508 wrote:

 I know i can turn my roaming off but im not against receiving a phonecall if there is an emergency at home but it seems to have a mind of its own and activates without my requesting it. 


To receive a call the handset must be connected to a network.

 

If mobile data is on and there are apps running in the background, the charge is triggered after 10MB of use.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: My roaming passport activates for no reason

Posted by a Superuser, not a Sky employee. Find out more

10MB will be used quite quickly with just standard phone 'chatter', e.g. checking mails, location & weather etc.

I am just another Sky customer and my views are my own
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion