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Discussion topic: My phone was stolen , how do I get a replacement sim

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This message was authored by: kp953

My phone was stolen , how do I get a replacement sim

My phone was stolen . How do I get a replacement sim 

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This message was authored by: PandJ2020

Re: My phone was stolen , how do I get a replacement sim

Posted by a Superuser, not a Sky employee. Find out more

Info here: https://www.sky.com/help/articles/lost-or-stolen-sky-mobile

 

You used to be able to order a replacement sim from your account but it seems you have to ask Sky now.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: SKY1992bf

Re: Stolen phone

Posted by a Superuser, not a Sky employee. Find out more

@kp953  You need to report the device as stolen to sky see the link below 

 

https://www.sky.com/help/articles/lost-or-stolen-sky-mobile


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This message was authored by: caesarome

Re: Stolen phone

Posted by a Superuser, not a Sky employee. Find out more

Once you report it Sky will block it and should then send you a replacement sim.

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This message was authored by: Daniel0210

Re: My phone was stolen , how do I get a replacement sim

Posted by a Superuser, not a Sky employee. Find out more

@kp953 

It's worth also reporting it on the Immobilise website

https://www.immobilise.com

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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