Discussion topic: My phone stopped making or receiving calls.
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Message posted on 01 Oct 2025 09:28 AM
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My phone stopped making or receiving calls.
iPhone 11. When I dial a number, I hear three beeps and then nothing happens. People can't call me either. Have tried all the suggested iPPhone tips (toggled airplane mode, reset network settings, restarted phone etc.) I have a signal.
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All Replies
Message posted on 01 Oct 2025 09:32 AM
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Re: My phone stopped making or receiving calls.
Are you able to try the sim in another unlocked phone to see it is works because if it doesn't it might have devloped a fault so you would need to contact Sky to ask them to send you a replacement.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 01 Oct 2025 09:42 AM
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Re: My phone stopped making or receiving calls.
Thanks - I tried that. When I call myself, an engaged tone, and when I call another number "Conditional Call forwarding is active"
Message posted on 01 Oct 2025 09:43 AM
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Re: My phone stopped making or receiving calls.
@caesarome see above
Message posted on 01 Oct 2025 09:45 AM
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Re: My phone stopped making or receiving calls.
Do you have call forwarding turned on ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 01 Oct 2025 09:54 AM
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Re: My phone stopped making or receiving calls.
@caesarome No. I checked that, and also blocked numbers - nothing there.
Message posted on 01 Oct 2025 10:00 AM
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Re: My phone stopped making or receiving calls.
It might be a faulty sim so I would try either calling them if you are able to or use the social media links at the bottom of the page to ask them to send you a replacement sim.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 01 Oct 2025 10:01 AM
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Re: My phone stopped making or receiving calls.
@caesarome Thank you. I will do that. Really appreciate your help. Will let you know if this resolves it.
Message posted on 01 Oct 2025 10:04 AM
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Re: My phone stopped making or receiving calls.
I'm having the same issue this morning and there are a number of similar comments today . Must be a Sky issue
Message posted on 01 Oct 2025 01:13 PM
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Re: My phone stopped making or receiving calls.
@SiobhanMcD Mine is back working now, as suddenly as it stopped.
Message posted on 01 Oct 2025 01:14 PM
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Re: My phone stopped making or receiving calls.
@caesarome Problem resolved itself, as suddenly as it started!
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