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Discussion topic: My phone says 5G but I cannot receive messages on any app until I am connected to wifi

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This message was authored by: Jamie230190

My phone says 5G but I cannot receive messages on any app until I am connected to wifi

I have rolled over data and still when I leave the house, my phone does not receive messages on WhatsApp or social media apps even though my phone says 4G or 5G. Why is this happening? 

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This message was authored by: caesarome

Re: My phone says 5G but I cannot receive messages on any app until I am connected to wifi

Posted by a Superuser, not a Sky employee. Find out more

Ignoring the social media apps for a minute, can you access websites when on mobile data ?

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