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Discussion topic: My phone says 5G but I cannot receive messages on any app until I am connected to wifi
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This message was authored by: Jamie230190
Message posted on 30 Aug 2025 05:10 PM
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My phone says 5G but I cannot receive messages on any app until I am connected to wifi
I have rolled over data and still when I leave the house, my phone does not receive messages on WhatsApp or social media apps even though my phone says 4G or 5G. Why is this happening?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Aug 2025 05:17 PM
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Re: My phone says 5G but I cannot receive messages on any app until I am connected to wifi
Ignoring the social media apps for a minute, can you access websites when on mobile data ?
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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