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Discussion topic: My phone only works in the house I cannot get on the internet outside my home

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Avatar for LorraineM1
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This message was authored by: LorraineM1

Message posted on ‎25 Jul 2025 02:12 PM

My phone only works in the house I cannot get on the internet outside my home

I am unable to use the internet when away from my home but I have lots of data

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎25 Jul 2025 02:46 PM

Re: My phone only works in the house I cannot get on the internet outside my home

Posted by a Superuser, not a Sky employee. Find out more

Hi @LorraineM1  have you checked you have the correct APN settings stored in your phone ?

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