Discussion topic: My phone no longer sends or receives calls or texts , i cannot access mobile internet.

This message was authored by: Chrismartyn · ‎08 Nov 2023

My phone will no longer make or receive texts or calls, I cant access mobile Internet.

It does work on wi fi, I I try to make a call it says not registered on network.

I ve now had no phone for over a week as the problem has not been resolved.

A new sim card did not cure the problem.

It seems difficult to get it resolved , a disappointed customer

This message was authored by: 63johnw · ‎08 Nov 2023

Hi @Chrismartyn have you checked for issues in your area ?

https://www.sky.com/help/articles/service-status-sky-mobile

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: Chrismartyn · ‎08 Nov 2023

Yes no issues , I don't seem to be getting anywhere spent an hour and half the other day trying to get it resolved

This message was authored by: Shazzam62 · ‎13 Feb 2024

Having same issues

This message was authored by: caesarome · ‎13 Feb 2024

@63johnw wrote:

have you checked for issues in your area ?

https://www.sky.com/help/articles/service-status-sky-mobile

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Discussion topic: My phone no longer sends or receives calls or texts , i cannot access mobile internet.

My phone no longer sends or receives calls or texts , i cannot access mobile internet.

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Re: My phone no longer sends or receives calls or texts , i cannot access mobile internet.

Re: My phone no longer sends or receives calls or texts , i cannot access mobile internet.

Re: My phone no longer sends or receives calls or texts , i cannot access mobile internet.

Re: My phone no longer sends or receives calls or texts , i cannot access mobile internet.

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