Posted by a Superuser, not a Sky employee. Find out more
Hi @Kashif8 this usually happens when the device has been added to, for whatever reason, a different account. Call sky on 150 so they can locate it and give you your options.
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Posted by a Superuser, not a Sky employee. Find out more
Are you logged into the app with the correct details ?
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
