14 Jan 2025 03:36 AM
I have bought a phone 2 years ago it doesn't show on my account it always tells me to sign out
14 Jan 2025 07:35 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Kashif8 this usually happens when the device has been added to, for whatever reason, a different account. Call sky on 150 so they can locate it and give you your options.
14 Jan 2025 09:36 AM
Posted by a Superuser, not a Sky employee. Find out more
@Kashif8 wrote:
it always tells me to sign out
Are you saying the app says you must sign out ?
14 Jan 2025 01:16 PM
Yes it's tells me to sign out
14 Jan 2025 01:35 PM
Posted by a Superuser, not a Sky employee. Find out moreAre you logged into the app with the correct details ?
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