04 Jan 2024 09:10 AM
My phone is more expensive than expected and I haven't used any additional services and changed my contract therefore, I'm not why I have this
04 Jan 2024 09:12 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Hannah141 what does the bill say the added charge is for ?
04 Jan 2024 09:19 AM
I have been charged my usual rate for data plus an extra £11.61 for more data which I haven't used
04 Jan 2024 09:21 AM
Posted by a Superuser, not a Sky employee. Find out moreI would give sky a call on 150 to see if they can explain it @Hannah141 . Did you go over your monthly allowance ?
04 Jan 2024 09:56 AM
Posted by a Superuser, not a Sky employee. Find out moreYou shouldn't get any data charges unless you've been roaming?
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