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Discussion topic: My old sim is not working in new phone

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Avatar for Carr3
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This message was authored by: Carr3

Message posted on ‎31 Aug 2025 12:10 PM

My old sim is not working in new phone

I just want my sim to work In this phone 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎31 Aug 2025 12:13 PM

Re: My old sim is not working in new phone

Posted by a Superuser, not a Sky employee. Find out more

@Carr3 

Has it been working up to now or is it a new sim, if it is a new one have you activated it ?


Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/mobile

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎31 Aug 2025 12:26 PM

Re: My old sim is not working in new phone

Posted by a Superuser, not a Sky employee. Find out more
@Carr3 wrote:

I just want my sim to work In this phone 

What is 'this phone'?  Is it network locked?

I am just another Sky customer and my views are my own even if you don't like the answers
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