0

Discussion topic: My number which Ive had for over 20 years has been cloned ..

Reply
Avatar for anne.mcpherson
Level 1 icon
What's this?
This message was authored by: anne.mcpherson

Message posted on ‎08 Nov 2025 07:57 AM

My number which Ive had for over 20 years has been cloned ..

My number which Ive had for over 20 years has been cloned .. sky have passed me from pillar to post and now fobbed me off by directing me to the website to locate my problem,  which does not exist on the website ... anyone able to help please  ?

Report post
Post 1 of 6
135 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎08 Nov 2025 07:58 AM

Re: My number which Ive had for over 20 years has been cloned ..

Posted by a Superuser, not a Sky employee. Find out more

@anne.mcpherson 

What do you mean by 'cloned'? What's happening. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 2 of 6
132 Views
0 Likes
Reply
Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎08 Nov 2025 08:13 AM

Re: My number which Ive had for over 20 years has been cloned ..

Posted by a Superuser, not a Sky employee. Find out more

More likely someone is 'spoofing' it so it looks like a call is coming from your number.

 

There's currently nothing you can do / they usually move on.

 

Looks like there will be changes next year to prevent such spoofing - Sky seem to be signed up to it.

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 3 of 6
122 Views
0 Likes
Reply
Avatar for anne.mcpherson
Level 1 icon
What's this?
Topic Author
This message was authored by: anne.mcpherson

Message posted on ‎08 Nov 2025 09:28 AM

Re: My number which Ive had for over 20 years has been cloned ..

Thank you for the reply I feel somewhat better now 

Report post
Post 4 of 6
105 Views
0 Likes
Reply
Avatar for anne.mcpherson
Level 1 icon
What's this?
Topic Author
This message was authored by: anne.mcpherson

Message posted on ‎08 Nov 2025 09:29 AM

Re: My number which Ive had for over 20 years has been cloned ..

Someone ... in another city received a missed call, called me back and provided me with a screenshot 

Report post
Post 5 of 6
104 Views
0 Likes
Reply
Avatar for 63johnw
Level 16 icon
What's this?
Superuser
This message was authored by: 63johnw

Message posted on ‎08 Nov 2025 09:33 AM

Re: My number which Ive had for over 20 years has been cloned ..

Posted by a Superuser, not a Sky employee. Find out more

Hi @anne.mcpherson  yes that definitely sounds like someone has spoofed your number, it was on the news this week that the networks are looking at ways to stop this hopefully within the next 12 months. Thankfully they usually move on to someone else's number fairly quickly. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Report post
Post 6 of 6
102 Views
Reply
Reply