My mobile data isn’t working in Wales

[GlenysLewis]

My mobile data is not working 

[caesarome]

@GlenysLewis 

Does any mast issues show here for you:

https://www.sky.com/help/servicestatus/your-services/mobile

[AlanCoates]

Data not worked for 2 months. Tech about as useful as a chocolate fireguard. Canceling my contract and looking for a new provider. Can't be charged as Sky have broken their contract with me.

[63johnw]

Hi @AlanCoates  whist you are having issues sky haven't broken their contract with you, if you read the terms and conditions of the contract you signed with them they do not guarantee a mobile signal in all areas, this is the same with other UK networks, so if you try and leave before the 12 month minimum term they may well charge you early termination fees. They may let you leave as a goodwill gesture but I would recommend calling them to discuss rather than just cancel. Just my opinion.