Discussion topic: My granddaughter has broke her phone. Can I have the sim switched off temporarily

This message was authored by: Katie290114 · ‎09 Jul 2024

Can I have a sim switched off temporarily

This message was authored by: 63johnw · ‎09 Jul 2024

Hi @Katie290114 no you can't, all you can do is set it to the minimum monthly allowance via the my sky app or your account and continue paying then if needs be increase it when she gets sorted.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: Daniel0210 · ‎09 Jul 2024

@Katie290114

You haven't said whether the broken phone is from Sky. If it is she can view this link regarding repairs

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: My granddaughter has broke her phone. Can I have the sim switched off temporarily

My granddaughter has broke her phone. Can I have the sim switched off temporarily

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Re: My granddaughter has broke her phone. Can I have the sim switched off temporarily

Re: My granddaughter has broke her phone. Can I have the sim switched off temporarily

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