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Discussion topic: My granddaughter has broke her phone. Can I have the sim switched off temporarily

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This message was authored by: Katie290114

My granddaughter has broke her phone. Can I have the sim switched off temporarily

Can I have a sim switched off temporarily 

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This message was authored by: 63johnw

Re: My granddaughter has broke her phone. Can I have the sim switched off temporarily

Posted by a Superuser, not a Sky employee. Find out more

Hi @Katie290114  no you can't, all you can do is set it to the minimum monthly allowance via the my sky app or your account and continue paying then if needs be increase it when she gets sorted. 

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This message was authored by: Daniel0210

Re: My granddaughter has broke her phone. Can I have the sim switched off temporarily

Posted by a Superuser, not a Sky employee. Find out more

@Katie290114 

You haven't said whether the broken phone is from Sky. If it is she can view this link regarding repairs

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

 


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