09 Jul 2024 02:48 PM
Can I have a sim switched off temporarily
09 Jul 2024 02:55 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Katie290114 no you can't, all you can do is set it to the minimum monthly allowance via the my sky app or your account and continue paying then if needs be increase it when she gets sorted.
09 Jul 2024 03:10 PM
Posted by a Superuser, not a Sky employee. Find out moreYou haven't said whether the broken phone is from Sky. If it is she can view this link regarding repairs
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs
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