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Discussion topic: My device swap id not showing

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This message was authored by: Gerald--

Message posted on ‎06 Apr 2025 12:16 PM

My device swap id not showing

I need to discuss where my device swap is
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This message was authored by: caesarome

Message posted on ‎06 Apr 2025 12:26 PM

Re: My device swap id not showing

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@Gerald-- 

As we are customers here can we help, you say your ID is not showing so do you mean your new device is not appearing on it ?

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Message posted on ‎11 Apr 2025 10:56 PM

Re: My device swap id not showing

Yes it's not showing on my sky or giving me a contact to sign 

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Message posted on ‎12 Apr 2025 05:33 AM

Re: My device swap id not showing

Posted by a Superuser, not a Sky employee. Find out more

@Gerald-- 

Are you signed in with the correct details that matches that of the account you placed the order by ?

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