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Discussion topic: My child isn’t receiving their monthly package for their sky mobile account

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This message was authored by Dolee This message was authored by: Dolee

My child isn’t receiving their monthly package for their sky mobile account

My child isn’t receiving their monthly package for their sky mobile account

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My child isn’t receiving their monthly package for their sky mobile account

Posted by a Superuser, not a Sky employee. Find out more

@Dolee wrote:

My child isn’t receiving their monthly package for their sky mobile account


@Dolee 

I presume you mean on your Sky mobile account as a child can't have their own account. You'll have to explain fully. Are you a new subscriber? 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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