0

Discussion topic: My Swap

Reply
This message was authored by SE6849 This message was authored by: SE6849

My Swap

Hi, 

 

I am going through the process of swapping phones. I have received the new phone but I am unsure if the packaging the new phone arrived in should be used for the return or if return packaging is sent to my address separately.?

 

The packaging I received the new phone in contains a postal lable but there a no instructions on securing the advice and the box isn't really fit for purpose. 

 

Thanks

 

 

 

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: My Swap

Posted by a Superuser, not a Sky employee. Find out more

@SE6849 

You can use the packaging and the return label to return your device and when sending it off make sure you get and keep proof of posting,

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion