Discussion topic: My 4g won’t work while abroad

This message was authored by: Bailey23 · ‎12 Feb 2024

I am currently in grand canaries and my 4g won't work and I have no signal out here: won't even allow me to connect to any of the wifi around here. On the iPhone 14 Pro

This message was authored by: 63johnw · ‎13 Feb 2024

Hi @Bailey23 have you made sure you have a spend cap set (it can't be zero). There have been quite a few reports from Spain and the Canaries of customers with issues. Sky are aware but have not been able to find a solution yet.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

Discussion topic: My 4g won’t work while abroad

My 4g won’t work while abroad

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