0

Discussion topic: Mum has six months left on her phone contract can she cancel early and keep the phone

Reply
This message was authored by: steven12321

Mum has six months left on her phone contract can she cancel early and keep the phone

Mum has six months left on her phone contract can she cancel early and keep the phone If she pay the remaining amount of her contract

Reply

All Replies

This message was authored by: SKY1992bf

Re: Mum has six months left on her phone contract can she cancel early and keep the phone

Posted by a Superuser, not a Sky employee. Find out more

@steven12321  Yes she can pay the remaining balance in one lump sum but would need to call sky to do so and be crystal clear with the agent what the payment is for 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by: PandJ2020

Re: Mum has six months left on her phone contract can she cancel early and keep the phone

Posted by a Superuser, not a Sky employee. Find out more

@steven12321 wrote:

Mum has six months left on her phone contract can she cancel early and keep the phone If she pay the remaining amount of her contract


For a device contract the outstanding balance can be paid at any time.  (It's not cancelling)

 

Dataplans are different (You cannot cancel if subject to a minimum term without paying an early exit charge).

I am just another Sky customer and my views are my own even if you don't like the answers
Reply