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Discussion topic: Multiple Hard Search or my credit file

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This message was authored by Mozahid This message was authored by: Mozahid

Multiple Hard Search or my credit file

Recently I went to a sky mobile store and wanted to get an contract. They asked ny information to a credit check abd they said it would be a soft credit check but few days later I found there is 2 hard credit seach that happened on the same day from sky mobile. What should I do right now.? 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Multiple Hard Search or my credit file

Posted by a Superuser, not a Sky employee. Find out more

@Mozahid 

Did you complete an order for a device? Have you received any emails from Sky about an order or about an order being refused?

For a sim only deal a soft credit check is performed. If you order a device a second more enhanced credit check will be completed as well. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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