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Discussion topic: Moved from EE to sky

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This message was authored by F1footyfan This message was authored by: F1footyfan

Moved from EE to sky

I have just upgraded from Iphone11 to an Iphone 15 as well as moving from EE to sky. 
i set up my phone yesterday and went through the process and it set it up using an eSim. I was sent a physical sim with my phone but dont know if i need to put it in. I have also transferred my number which seems to have worked. Bit of a loss and cant find a number to call to confirm it is all set correctly. Do I need to put the Sim in or not, and will my EE account close automatically?

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This message was authored by caesarome This message was authored by: caesarome

Re: Moved from EE to sky

Posted by a Superuser, not a Sky employee. Find out more

If you didn't order an eSIM then you can activate the sim you have been sent then convert it to an eSIM:

 

https://www.sky.com/help/articles/esim-sky-mobile-convert-sim

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