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Discussion topic: Moved from EE to Sky Mobile number transferred but now no network.

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Avatar for QuirkygirlJess
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This message was authored by: QuirkygirlJess

Message posted on ‎24 Jun 2025 03:03 PM

Moved from EE to Sky Mobile number transferred but now no network.

I recently moved from EE to Sky with a new Iphone 16 Pro. My number transferred over yesterday and then all of a sudden my network  has disappered and I can only make SOS calls. I have tried resetting Network settings and then resetting all settings but that hasn't worked. My partner is the account holder so I cant speak to Sky on the phone until we are both together after work. Can anyone help me please?

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎24 Jun 2025 05:44 PM

Re: Moved from EE to Sky Mobile number transferred but now no network.

Posted by a Superuser, not a Sky employee. Find out more

@QuirkygirlJess 

Your partner will need to call Sky about this as they might want to send you a replacement sim to try.

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