0

Discussion topic: Monthly data 4g not appearing on new phone

Reply
This message was authored by: Tj74

Monthly data 4g not appearing on new phone

Why is monthly allowance data is not automatically on my new phone.

Reply

All Replies

This message was authored by: caesarome

Re: Monthly data 4g not appearing on new phone

Posted by a Superuser, not a Sky employee. Find out more

4G is the network connection so have you turned on mobile data in your phone's settings ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Tj74
Level 1 icon
Topic Author
This message was authored by: Tj74

Re: Monthly data 4g not appearing on new phone

My phone is on 4g and my monthly data refresh in six days. 

This message was authored by: caesarome

Re: Monthly data 4g not appearing on new phone

Posted by a Superuser, not a Sky employee. Find out more

@Tj74 

Your posts are not very clear so are you saying when on mobile data it is not working ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Tj74
Level 1 icon
Topic Author
This message was authored by: Tj74

Re: Monthly data 4g not appearing on new phone

My mobile internet is working also my sky mobile mms, but my monthly refresh data of 4g does not appear every month on my phone on the data usage. 

This message was authored by: caesarome

Re: Monthly data 4g not appearing on new phone

Posted by a Superuser, not a Sky employee. Find out more

@Tj74 

What does it say then as it should show what ever data package you have or does it say something like 0GB ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply