Discussion topic: Mobile phone shown is not my current phone
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Message posted on 15 Nov 2024 10:52 AM
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Mobile phone shown is not my current phone
My details still show my old phone how do I correct this to show my current iPhone
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Message posted on 15 Nov 2024 10:54 AM
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Re: Mobile phone shown is not my current phone
Hi @Po2 did you buy your new phone from sky ?
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 15 Nov 2024 12:33 PM
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Re: Mobile phone shown is not my current phone
No , I'm on sim only
Message posted on 15 Nov 2024 12:35 PM
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Re: Mobile phone shown is not my current phone
Hi @Po2 only phones purchased from sky will appear.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 15 Nov 2024 12:44 PM
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Re: Mobile phone shown is not my current phone
Thanks, I thought that would be the case, it doesn't make a lot of sense to me as my details are never going to be correct. Any offers Sky would like to offer me are going to be based on completely duff info..
Message posted on 15 Nov 2024 12:50 PM
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Re: Mobile phone shown is not my current phone
@Po2 wrote:Thanks, I thought that would be the case, it doesn't make a lot of sense to me as my details are never going to be correct. Any offers Sky would like to offer me are going to be based on completely duff info..
I don't think a phone you've previously purchased will have much bearing on that...
The phone is only removed if you return it to Sky.
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