This discussion topic has been answered Discussion topic: Mobile phone not registered on network

This message was authored by: Adrian74 · ‎26 Jul 2025

Spoke to Sky and they promised a replacement sim would arrive yesterday. It still has not arrived today. I do not want to spend over 20 minutes talking to sky on a landline. I can not receive or make calls. Same for texts so can not convert to esim

This message was authored by: Adrian74 · ‎30 Jul 2025

Still not arrived so spoke to Sky again. He said it wasn't ordered because they didn't have my name! I've been a customer for 25 years! He says he has now sent a new sim but could take 6 days.

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This message was authored by: caesarome · ‎26 Jul 2025

@Adrian74

Royal Mail takes up to 3 or 4 days to deliver these so it should show up next week if it was ordered yesterday.

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This message was authored by: Adrian74 · ‎30 Jul 2025

Still not arrived so spoke to Sky again. He said it wasn't ordered because they didn't have my name! I've been a customer for 25 years! He says he has now sent a new sim but could take 6 days.

This discussion topic has been answered Discussion topic: Mobile phone not registered on network

Mobile phone not registered on network

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