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Discussion topic: Mobile phone account

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This message was authored by: Raehelp

Mobile phone account

I cannot get any information on my sky mobile account when I sign into account 

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This message was authored by: caesarome

Re: Mobile phone account

Posted by a Superuser, not a Sky employee. Find out more

@Raehelp 

Are you a new customer or have you just placed an order and want to check the status of it ?

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This message was authored by: Raehelp

Re: Mobile phone account

No been with them for years 

This message was authored by: caesarome

Re: Mobile phone account

Posted by a Superuser, not a Sky employee. Find out more

So what is happening when you access your account ?

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This message was authored by: Raehelp

Re: Mobile phone account

It just goes into mobile phones for sale 

This message was authored by: caesarome

Re: Mobile phone account

Posted by a Superuser, not a Sky employee. Find out more

Is your account linked as per this:

 

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

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This message was authored by: Raehelp

Re: Mobile phone account

I've linked it but then goes into home page of the mobile phones. When I press manage it just goes back to homepage. I can't see anything about my mobile account. I will need to phone up about it. 

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This message was authored by: Raehelp

Re: Mobile phone account

I pressed answer by mistake lol

This message was authored by: caesarome

Re: Mobile phone account

Posted by a Superuser, not a Sky employee. Find out more

No worries, I have removed it.

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