Mobile keep getting declined been with u for years

[Cathpaul123]

Hi not happy I have been with sky for a couple years still they won't give me a mobile 

[GD1]

@Cathpaul123  Your tenure with Sky for other services has nothing to do with applying for credit for a mobile device, what is relevant is both your credit history and your credit file.

If you fail a credit check no company that provides a credit facility can override and ignore it.

[caesarome]

@Cathpaul123 

If you have failed the credit check then this will be something you need to look into yourself. You could sign up on a free months trial at somewhere like Experian which will give you access to your credit record. If you do this remember to cancel before the free month finishes.

[Cathpaul123]

Will check as I can't understand I already have phone contract already needed extra one for my business also I have a mortgage so don't understand thanks all for info will check it out 

[GD1]

@Cathpaul123  For business use you need to get a business mobile, Sky only provide service for domestic/personal use.

[TimmyBGood]

@Cathpaul123 

You can choose to use a Sky mobile for business purposes, but be aware that Sky won't provide a VAT invoice for business tax accounting (which generates regular complaints in the Account & Billing forum)

[Cathpaul123]

Thank you will look into that much appreciated