Discussion topic: Mobile issues unable to receive calls

This message was authored by: TWheelerCrooks · ‎13 May 2024

I've tried since yesterday, 12/05/24 to activate / sort my new phone but still can't talk to a human!! Phone isn't able to receive or make calls - spent nearly 2 days on something that used to be so simple!

This message was authored by: caesarome · ‎13 May 2024

You mention activate, if you have put a new sim in the phone have you activated the sim ?

If it isn't a new sim are there any mast issues showing here for you;

https://www.sky.com/help/servicestatus/your-services/mobile

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: TWheelerCrooks · ‎14 May 2024

Hi not a new sim and no mast issues. After 45mins on the phone to sky helpdesk a new sim is being sent out 🤦‍♀️

Discussion topic: Mobile issues unable to receive calls

Mobile issues unable to receive calls

All Replies

Re: Mobile issues unable to receive calls

Re: Mobile issues unable to receive calls

Was this discussion not helpful?

Search Sky Community

Start a new discussion