Mobile issues 29/1/24

[GD1]

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@Marcus81 wrote:

Do know how long as I've had this for passed hour or so now 

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I'm sorry we don't have access to the teams dealing with the fault so unable to give any timescales.

[maggiemags]

My text messages are failing to send and so are others on sky mobile. Calls are working

[Chloe-W22]

Evening all,

Would anyone be able to share a screen shot of the error please? (Without any mobile numbers included)

[Kerrie4]

Are they actually dealing with the fault?

[Hgraeme]

Texts are not send on sky mobile calls are working ok. Have contacted other sky mobile users and all having same issue. Live in hartlepool uk

[GD1]

@maggiemags @Hgraeme  I have merged your post to this existing thread that is discussing the same issue.

[MichB5]

Mine is just doing this

can receive texts but not send

[Marcus81]

 

[LucyWoo]

Same issue here with texts failing to send. I'm on the Isle of Wight. 

[missnorthernj]

screen shot of message error detail.

I am in  Northumberland if that helps identify an issue. 

[briscouser]

Unbelievable.

3rd time in 6 months I've been unable to send texts and make calls. Can't contact my 85 Yr old father-in-law or my 14yr old daughter. What the bloody hell am I supposed to do.

SKY not reliable and an utter joke

[Kerrie4]

 

[Chrishonda]

So not happy, possibly lost out on job.. And there's no way of fixing the issue 

[HelenH54]

My mobile and my 3 sons sky mobiles have stopped sending texts, coming up with a sky error code o

I see on here I'm not the only one affected. Worst thing I done was move my family over to sky mobile. Nothing but problems 😞

[Chrishonda]

@HelenH54  very frustrating and no response from Sky.