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Discussion topic: Mobile delivery - ID at delivery

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This message was authored by Swardy24 This message was authored by: Swardy24

Mobile delivery - ID at delivery

Hi! My partner is the only one who will be home for the delivery of the new mobile phone, I will be working and the order is under my name, he is just a user of the account. The detailed instructions confirm the only ID accepted for delivery are me with my name and address matching the account or a family member with the same surname and address. We are not married so do not share the same name, will they accept his  ID as proof for the delivery?


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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Mobile delivery - ID at delivery

Posted by a Superuser, not a Sky employee. Find out more

Hi @Swardy24  no one here will be able to answer that. Officially anyone receiving the package should have the same last name as the person placing the order. Not all delivery drivers ask for ID (my recent delivery didn't). You could leave your ID with him and if asked he could show both to see if it's accepted. 





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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Mobile delivery - ID at delivery

Posted by a Superuser, not a Sky employee. Find out more

Hi @Swardy24  no one here will be able to answer that. Officially anyone receiving the package should have the same last name as the person placing the order. Not all delivery drivers ask for ID (my recent delivery didn't). You could leave your ID with him and if asked he could show both to see if it's accepted. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
Swardy24
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This message was authored by Swardy24 This message was authored by: Swardy24

Re: Mobile delivery - ID at delivery

Thanks for the reply, we will just see and I'll leave my ID also, worse case it'll just get re-scheduled for when I'm home, thank you for your input!

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