Discussion topic: Mobile account unaccessible
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Message posted on 17 Apr 2025 07:37 PM
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Mobile account unaccessible
I can log into my account but my phones details are not there
All 3 mobiles have disappeared
I cannot access the "manage" tab
it says to link accounts?
I urgently need to roll data!
How do I get this resolved?
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All Replies
Message posted on 17 Apr 2025 07:39 PM
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Re: Mobile account unaccessible
Hi @nrudd05 the quickest way to get help is to call sky on 150.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 17 Apr 2025 07:42 PM
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Re: Mobile account unaccessible
@nrudd05 wrote:
it says to link accounts?
Try this:
https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 17 Apr 2025 07:49 PM
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Re: Mobile account unaccessible
@nrudd05 wrote:All 3 mobiles have disappeared
Sounds like you are not logged into the associated account as they are unlikely to 'disappear'.
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