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Discussion topic: Mob

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This message was authored by AhsanKhan This message was authored by: AhsanKhan

Mob

Hi 

i took 2 phone 15 pro max one is in black colour, is it possible to change the colour.

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This message was authored by GD1 This message was authored by: GD1

Re: Mob

Posted by a Superuser, not a Sky employee. Find out more

@AhsanKhan  Not via  public forum it isn't, you will need to call Sky if within the cool off period, please note another credit check will be unertaken if you get a new device.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by 63johnw This message was authored by: 63johnw

Re: Mob

Posted by a Superuser, not a Sky employee. Find out more

Hi @AhsanKhan  only if you are within your 31 day cooling off period or the phones have yet to be delivered. Either way call sky on 150 from a sky sim, they will cancel the order and place a new one, which will require another credit check. 

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