17 Sep 2024 06:24 PM
Been trying to pay off a credit agreement early for months now. Every time I go to the make a payment page and click on it, as detailed below:
I just get this reponse:
It happens everytime. It doesnt matter what browser I use. I even rang Sky mobile and the same error happened when the lady tried to put my payment through over the phone! Seriously, this fault on the website has been happenig for months now. Really needs sorting Sky! Get your website team on it!
17 Sep 2024 06:29 PM
Posted by a Superuser, not a Sky employee. Find out moreI'm afraid you are only telling other customers here so if this issue continues then calling is all you can do and hope that whoever you talk to next can take the payment from you,
17 Sep 2024 06:39 PM
Thanks. Do you know if Sky Mobile has a tech support email for the website?
17 Sep 2024 06:47 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Cestrian unfortunately sky don't have a customer facing email that can be used.
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