Sky Mobile
0

Discussion topic: MacBook Air and sim card

Reply
DebbieR
What's this?
This message was authored by DebbieR This message was authored by: DebbieR

MacBook Air and sim card

‎19 Jan 2024 10:08 AM

I purchased a MacBook Air for my daughter for Christmas and added on some data. We haven't received the SIM card and can't get to talk to anyone, not sure what to do next?

Report post
Post 1 of 3
852 Views
Reply
0 Likes
Reply

All Replies

TimmyBGood
What's this?
Superuser
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: MacBook Air and sim card

‎19 Jan 2024 12:08 PM - last edited: ‎19 Jan 2024 12:57 PM

Posted by a Superuser, not a Sky employee. Find out more

@DebbieR 

 

MacBook hardware has no way to use data directly: they don't have SIM / eSIM capability or contain the electronics required to receive a cellular data signal.

 

Was this SIM intended for an existing phone or a mobile router?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 2 of 3
844 Views
Reply
0 Likes
DebbieR
What's this?
Topic Author
This message was authored by DebbieR This message was authored by: DebbieR

Re: MacBook Air and sim card

‎19 Jan 2024 12:40 PM

@TimmyBGood @So I've just discovered! It was part of a deal they had running before Christmas 10gb data for £5 when you bought the MacBook Air. Anyhow finally got to talk to someone and sim cancelled thanks for your reply 😊

Report post
Post 3 of 3
839 Views
Reply
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion