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Discussion topic: Lost sim

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This message was authored by Lyndz80 This message was authored by: Lyndz80

Lost sim

I've just gone to set up my Daughters new phone but we can not find the sim card that came with it. I've looked on the App to see if I can request a replacement but no luck. Do I need to call sky?

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This message was authored by GD1 This message was authored by: GD1

Re: Lost sim

Posted by a Superuser, not a Sky employee. Find out more

@Lyndz80  Did you have the sim for more than 30 days befoe wanting to use it? If so it's likely the sim has dropped off the account and you'll need to order a new one.

 

If not try this help link https://www.sky.com/help/articles/replacement-sim-sky-mobile

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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