Discussion topic: Lost phone, block sim card and send a new one out please

This message was authored by: Loopylou85gy · ‎22 Jul 2024

Lost phone, need sim canceling and a new one sent out

This message was authored by: 63johnw · ‎22 Jul 2024

Hi @Loopylou85gy look here for what to do, posting here won't be sufficient as it mainly customer helps customer with no account access.

https://www.sky.com/help/articles/lost-or-stolen-sky-mobile

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This message was authored by: Loopylou85gy · ‎22 Jul 2024

Hi I've been on that and I don't know what to do... I only need it blocking can't be that hard to do it. Was easy before changed everything

This message was authored by: 63johnw · ‎22 Jul 2024

You need to call sky using the number(s) mentioned in the help page @Loopylou85gy you have to report it to Sky or you will be liable for any charges made against your sim.

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

This message was authored by: Daniel0210 · ‎22 Jul 2024

@Loopylou85gy

It's worth also reporting it lost on the Immobilise website

https://www.immobilise.com

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Kat6279 · ‎23 Jul 2024

I have lost my kat new sim. And don't want a replacement

This message was authored by: GD1 · ‎23 Jul 2024

@Kat6279 You need to follow the advise already posted as they apply to you also.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Amelia121 · ‎24 Aug 2024

Hi have lost my sim card and I need it blocking

This message was authored by: caesarome · ‎24 Aug 2024

The advice already given here applues to you as well @Amelia121 so have you read the ppsts above ?

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Discussion topic: Lost phone, block sim card and send a new one out please

Lost phone, block sim card and send a new one out please

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