Lost network mid e-sim transfer

[Smith2690]

Hi 

I was processing the change to an e sim so I can use my Apple watch away from my phone and mid way through I have lost network connection and now cannot get my security code to log in. 

please help 

[63johnw]

Hi @Smith2690  sorry your post is a little unclear. Sky esims don't work in Apple Watches ? What exactly are you doing ? 

[Smith2690]

Okay well I didn't know that. There was an option to register e sim which I did and now I have no signal or network. 

I can't call, text or use my mobile data. 

ideally I'd like to know how to fix the issue 

[63johnw]

So @Smith2690  you were trying to convert your phones sim to an esim and it's stopped working ? 

[Smith2690]

I've requested a new sim now so I will activate it on arrival and hopefully I'll be back up and running again in a couple of days.

thanks anyway 

[63johnw]

Yes that's what I was leading up to suggesting once I was sure of your issue @Smith2690  👍🏼