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Discussion topic: Loss of network signal

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This message was authored by: Cclarkeeray

Loss of network signal

Started today, my phone has lost all connection to sky network, unable to make calls or use data. Every time i try to make a call it says not registered on network. I've spoken to someone from Sky who said a phone mast in my area is being repaired which is strange as my partners phone who is on sky works fine and the other thing is i travel to different areas for work and still having same issue

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This message was authored by: caesarome

Re: Loss of network signal

Posted by a Superuser, not a Sky employee. Find out more

@Cclarkeeray 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/mobile

 

If there isn't as you suspect then you might need to ask them for a replacement sim incase the one you have has devloped a fault.

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This message was authored by: BobDylan1966

Re: Loss of network signal

Hello.

 

i have sufferered from poor signal for a couple of weeks now - they say it is because of local issues, but I find the problem is wherever I go in the UK.

 

Hopefully it will be fixed.  But I wondered whether I am owed compensation?

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