Discussion topic: Loss of network signal
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Message posted on 30 Sep 2025 08:03 PM
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Loss of network signal
Started today, my phone has lost all connection to sky network, unable to make calls or use data. Every time i try to make a call it says not registered on network. I've spoken to someone from Sky who said a phone mast in my area is being repaired which is strange as my partners phone who is on sky works fine and the other thing is i travel to different areas for work and still having same issue
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Message posted on 30 Sep 2025 08:11 PM
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Re: Loss of network signal
Does any mast issues show here for you:
https://www.sky.com/help/servicestatus/mobile
If there isn't as you suspect then you might need to ask them for a replacement sim incase the one you have has devloped a fault.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 30 Sep 2025 08:38 PM
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Re: Loss of network signal
Hello.
i have sufferered from poor signal for a couple of weeks now - they say it is because of local issues, but I find the problem is wherever I go in the UK.
Hopefully it will be fixed. But I wondered whether I am owed compensation?
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