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Discussion topic: Loss of mobile data

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This message was authored by Lilyleaf This message was authored by: Lilyleaf

Loss of mobile data

Hi, since yesterday can't use mobile data when away from WiFi. I still have 5gb left on my plan, and there are no issues reported with the service in my area. Tried the usual switching off/on, reinserted the sim card but can't get it to work. What else can I do?

 

Many thanks,

Ros

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This message was authored by caesarome This message was authored by: caesarome

Re: Loss of mobile data

Posted by a Superuser, not a Sky employee. Find out more

Can you make calls and texts without any issues ?

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Lilyleaf
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This message was authored by Lilyleaf This message was authored by: Lilyleaf

Re: Loss of mobile data

Yes I can call and send text messages.

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