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Discussion topic: Looking to remove parental controls on mobile but don’t own a credit card

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This message was authored by AR94 This message was authored by: AR94

Looking to remove parental controls on mobile but don’t own a credit card

Looking to remove parental controls on mobile but don’t own a credit card

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This message was authored by caesarome This message was authored by: caesarome

Re: Looking to remove parental controls on mobile but don’t own a credit card

Posted by a Superuser, not a Sky employee. Find out more

You can borrow one from someone if you want as it doesn't have to be your own.

 

If you can't do this and you have a credit agreement with Sky then you can call them via the free 150 number to ask them to do this for you. This is because only somebody aged 18 or over can sign a credit agreement with Sky so they will already know that you are 18 or over.

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This message was authored by Nala11 This message was authored by: Nala11

Re: Looking to remove parental controls on mobile but don’t own a credit card

I would like to remove parental restrictions from mobile phone ending in 667 but I do not have a credit card but I am the account holder 

This message was authored by caesarome This message was authored by: caesarome

Re: Looking to remove parental controls on mobile but don’t own a credit card

Posted by a Superuser, not a Sky employee. Find out more

@Nala11 

Can you borrow a card from a family member to use, if not if you have signed a credit agreement previously with Sky then from your mobile call them on 150 as they should be able to do this as only someone aged 18 or over can sign a credit agreement,

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Looking to remove parental controls on mobile but don’t own a credit card

Posted by a Superuser, not a Sky employee. Find out more

@Nala11 

Only a credit card will suffice as you've found (not a debit card). You can borrow a credit card if you haven't got one yourself, it doesn't have to be yours. The only other way is if you have signed a credit agreement with Sky, then they will already know you are 18 or over so if you call them on 150 they can deactivate this for you. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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