Discussion topic: Long tone in middle of phone call
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Message posted on 29 Dec 2024 07:18 AM
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Long tone in middle of phone call
When I am on a phone call I randomly get a long tone happen and I can barely hear the person talking. It lasts around 10 seconds. It doesn't happen on every call.
Does anyone know why this is happening.
I have a Samsung galaxy s22+
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Message posted on 29 Dec 2024 05:34 PM
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Re: Long tone in middle of phone call
How long into the call does the tone sound?
I don’t work for Sky.
If I have helped then please leave a like.
Message posted on 29 Dec 2024 05:59 PM
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Re: Long tone in middle of phone call
It can be any time in the call
Message posted on 30 Dec 2024 07:03 PM - last edited: 30 Dec 2024 07:05 PM
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Re: Long tone in middle of phone call
Do you have call waiting enabled?
Is any notification shown at the time of the tone?
https://discussions.apple.com/thread/250566721?sortBy=rank
I don’t work for Sky.
If I have helped then please leave a like.
Message posted on 30 Dec 2024 07:25 PM
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Re: Long tone in middle of phone call
Call waiting is disabled and there are no notifications at all at the time of the call
Message posted on 31 Dec 2024 04:35 PM
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Re: Long tone in middle of phone call
Strange.
I've escalated your problem to support so you should look out for a chat icon, you need to click on this to join the chat.
I don’t work for Sky.
If I have helped then please leave a like.
Message posted on 31 Dec 2024 04:42 PM
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Re: Long tone in middle of phone call
Thanks for escalating this. We’ve sent Scott1108 an invite to chat, however we mayt be delayed in response due to our team finishing shortly.
We can pick up any chats on 2nd Jan from 8am.
Lisa - Sky Tech Team Expert
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