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Discussion topic: Link sky id

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This message was authored by bathed This message was authored by: bathed

Link sky id

I can't link my sky id to the new sim I ordered as it says the details don't match - though I know that I am providing the right details

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This message was authored by caesarome This message was authored by: caesarome

Re: Link sky id

Posted by a Superuser, not a Sky employee. Find out more

@bathed 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant.

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Link sky id

Posted by a Sky employee

Thanks for escalating this. We’ve sent @bathed an invite to chat.

This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Link sky id

Posted by a Sky employee

Update:

 

Spoke with @bathed and resolved issue, thanks again for the escalation have a great evening

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